Welcome to Hostinger (referred to as "we," "us," or "our"). We are deeply committed to protecting the privacy and personal data of our users. This Privacy Policy details how we collect, process, share, and protect your information when you visit our website at en-us-hostinger.com, order our cloud/web hosting solutions, configure our AI tools, or communicate with our support representatives.
By accessing or utilizing any web hosting, domain, or AI building resources on our platforms, you acknowledge and agree to the procedures outlined in this policy document.
1. Information We Collect
To provide high-quality hosting architectures and AI optimization pipelines, we collect both personal and non-personal identification details during your system interactions:
- Account & Order Details: Your name, email address, mailing address, telephone number, business details, and chosen hosting preferences.
- Financial Information: Verified billing credentials, transaction history, and related payment data processed through our secure PCI-DSS compliant third-party processors.
- Technical Diagnostics: IP addresses, browser configurations, geographic location data (including US-specific local signals), operational configurations, and server log sequences.
- User Content: Conceptual input parameters, configurations, code scripts, and dynamic files uploaded to our database systems or virtual environments.
2. How We Use Your Information
Your database records and personal markers are systematically utilized to deliver secure, reliable, and customized hosting services:
- Provision, maintain, and upgrade your secure cloud setups, WordPress architectures, and AI configurations.
- Accelerate operational tasks, diagnose platform conflicts, and provide round-the-clock technical expert support.
- Process transaction records, secure domain registrations, and verify active host identities.
- Deliver crucial security advisories, system notifications, promotional offers, and technical newsletters.
- Comply with federal, state, and international data protection laws.
3. Cookies and Tracking Mechanisms
We deploy standard web cookies, pixel structures, and analytical indicators to save operational presets, monitor traffic channels, and tailor search optimization metrics. For detailed information regarding our usage of cookies, please review our comprehensive Cookie Policy.
4. Sharing of Information
Hostinger does not sell, trade, or rent personal user data to speculative third parties. Your details are shared strictly in the following operations:
- Service Providers: Trusted platform developers, payment networks, and hardware partners maintaining our global cloud facilities under rigid confidentiality contracts.
- Domain Registries: Required details shared with ICANN registry structures to validate and lock your domain registration files.
- Legal Mandates: Where required by valid subpoenas, US local laws, or regulatory agencies to protect legal rights and users' server integrity.
5. Data Retention and Security Protocols
All sensitive records are maintained inside enterprise-grade, high-security server arrays using custom firewall filters, end-to-end SSL/TLS encryptions, and automated daily backups. We retain collected data only as long as necessary to fulfill active service contracts, tax mandates, legal records, or security pipelines.
6. Your Privacy Rights
Under CCPA, GDPR, and localized US state regulations, you have specific rights regarding your personal records. These include the right to access, update, correct, restrict, or completely delete your personal information held in our active databases. To submit a data request, please reach out to us at our dedicated administrative portals.